Incidents and maintenance reported on status page for First Street https://status.firststreet.org/ https://d1lppblt9t2x15.cloudfront.net/logos/ac127822a4ed69bff3c584f14fbe8598.png https://status.firststreet.org/ en https://status.firststreet.org/incident/1026061 Fri, 21 Aug 2026 18:26:00 -0000 https://status.firststreet.org/incident/1026061#fec3869a720beb9eaf584bfe00e51370f64bd8b77696a7d8f490f50f8f8d7273 Incident We have resolved platform instability. https://status.firststreet.org/incident/1026061 Fri, 21 Aug 2026 18:06:00 -0000 https://status.firststreet.org/incident/1026061#2e17fdd9f02293b3cc98d35cee75c61f67f722d99cfc74b21033d95289d319ef Incident We have identified the root issue to our database and currently working on full recovery. Please expect next update by 3PM EDT. https://status.firststreet.org/incident/1026061 Fri, 21 Aug 2026 17:24:00 -0000 https://status.firststreet.org/incident/1026061#aba06f81d432cfeb95cc1b050e080683048744c7a89471de5c26f7473aee631e Incident The First Street Enterprise Platform may be unavailable and/or slow for some users. We are investigating further. https://status.firststreet.org/incident/891104 Sat, 09 May 2026 10:34:00 -0000 https://status.firststreet.org/incident/891104#51a893f75732886c8a3c996eae5c20197ef4edf80a1ad25c9bb20d03a1070e3e Incident AWS has resolved their issue. https://status.firststreet.org/incident/891104 Fri, 08 May 2026 13:00:00 -0000 https://status.firststreet.org/incident/891104#082b8b53d4f5669447bc50f18d3fef5beacbac72dcb95976b657cb7346779516 Incident Our upstream [cloud provider](https://health.aws.amazon.com/health/status) is having an Operational issue which may cause some intermittent unavailability for some users across First Street Services. We are actively monitoring the situation and will update as soon as we have more information. https://status.firststreet.org/incident/848708 Fri, 13 Mar 2026 21:08:00 -0000 https://status.firststreet.org/incident/848708#a365ffdaf335bf6089d415e07dbe127d96abbc04b731350dd118fb4cd57fb0d6 Incident We've resolved missing data from the Domestic Enterprise Suite. https://status.firststreet.org/incident/848708 Fri, 13 Mar 2026 17:00:00 -0000 https://status.firststreet.org/incident/848708#c266a739bf4779ac7aa2fd9920ab8c4d12933f35f1f7fd15bb261a075a463b2b Incident The enterprise property page lookups are not loading data. We have identified a fix and deploying a change. https://status.firststreet.org/maintenance/784122 Thu, 11 Dec 2025 01:00:22 -0000 https://status.firststreet.org/incident/784122#6e51c80adfefc345e2c9920499cf6c7f1c2691b2eea197824cc9c9bf3ba745c9 Maintenance The Enterprise Platform is currently undergoing maintenance. This is expected to complete by 12:00 AM ET on 12/11/2025 or sooner. https://status.firststreet.org/incident/771206 Thu, 20 Nov 2025 22:20:00 -0000 https://status.firststreet.org/incident/771206#c052ce137526d158f22fee0e88271d780b9e3bc866d0fb9c3209ad9be0beb462 Incident Peril information has been restored for assets. Thank you for your patience. https://status.firststreet.org/incident/771206 Thu, 20 Nov 2025 22:00:00 -0000 https://status.firststreet.org/incident/771206#dea000c2492b823480f58bf701f8e3b4b880c792e38909c8e3fe47ff2f6b5417 Incident We're investigating missing peril-specific information within asset-level pages on the First Street Enterprise Platform. https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:36:00 -0000 https://status.firststreet.org/incident/530929#2ee5a374cb646af6978c6294c1f9f745ec49200f18d00bc24297c55a80a2e242 Incident Availability, services and performance has been restored. https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:30:00 -0000 https://status.firststreet.org/incident/530929#8a21bc214760c40a4dfe895c623e7ecfa0cb05473b38e75961d9749b88a86d1d Incident We have isolated the issue and have begun some rollback procedures within an internal service that may have caused the degraded performance. We'll continue to provide updates as services become healthy. https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 17:57:00 -0000 https://status.firststreet.org/incident/530929#dd42b4cc1737dfe1e14bd80227243e0edfcaac8e653ab51e6d9b7265ac19e992 Incident The infrastructure team is investigating degraded performance across First Street services. https://status.firststreet.org/incident/460278 Tue, 12 Nov 2024 20:24:00 -0000 https://status.firststreet.org/incident/460278#ef077ac68f5748e3435a5a772b9d2c6f2d1d88b69c902171131f4f796e946ee1 Incident We've identified and resolved the issue. https://status.firststreet.org/incident/460278 Tue, 12 Nov 2024 19:24:00 -0000 https://status.firststreet.org/incident/460278#5fa6d9fb21a4d1e2d9a59c4f26557698dbcbe209c7f5666aed853b3fa5c94572 Incident Users are reporting being signed out automatically during intermittent intervals and in some cases, cannot login on the first attempt. The team is investigating. https://status.firststreet.org/incident/413939 Wed, 14 Aug 2024 19:50:00 -0000 https://status.firststreet.org/incident/413939#c474b41d2a93250997b89121894bb38af81c7701aa9ee090b0fb5b7ef83951bc Incident Firststreet.org service has been restored. https://status.firststreet.org/incident/413939 Wed, 14 Aug 2024 19:28:00 -0000 https://status.firststreet.org/incident/413939#42ba59cd44662b5560b1907607fd650fa81da9c6bb74cce71fbe068388a229f5 Incident The team has identified the issue and is working to restore access to firststreet.org. https://status.firststreet.org/incident/413939 Wed, 14 Aug 2024 19:00:46 -0000 https://status.firststreet.org/incident/413939#248e074a5af4a40d29c6f603e774ac26c39a5fedfa3288fcd82ef1ad365cf1d7 Incident FirstStreet.org went down. https://status.firststreet.org/incident/410395 Tue, 06 Aug 2024 17:47:00 -0000 https://status.firststreet.org/incident/410395#e695e93896006ae7ae9c026283f593f65dc36caa441295a021f8e2d38d53bd6c Incident Root cause identified, services and full availability have been restored. https://status.firststreet.org/incident/410395 Tue, 06 Aug 2024 17:32:00 -0000 https://status.firststreet.org/incident/410395#8cfe4b8e30e3c527190993704ffd3d4e39023ecfde601b1f0805585199def8bd Incident "Application Errors" are persisting more frequently on firststreet.org. The team is aware and is investigating to resolve the issue. https://status.firststreet.org/incident/410395 Tue, 06 Aug 2024 13:00:00 -0000 https://status.firststreet.org/incident/410395#0fb70fffd03e94161f800f43ed707c5b3d630282c514a4ba2293b95725ae8562 Incident Escalated error rates when searching for a property. https://status.firststreet.org/incident/410395 Mon, 05 Aug 2024 23:00:00 -0000 https://status.firststreet.org/incident/410395#8c578f9c3fb225314d8cc98b62f068f0d77e32dcea1caf4ac09889ebb73a2479 Incident We have identified and pushed a fix to resolve degraded performance on firststreet.org. https://status.firststreet.org/incident/410395 Mon, 05 Aug 2024 17:24:00 -0000 https://status.firststreet.org/incident/410395#91c729d6fe17df0ce80293383f292052a0800ad8b252c07b662e29635ebe0f6a Incident Escalated error rates when searching for a property.