Incidents | First Street Incidents reported on status page for First Street https://status.firststreet.org/ https://d1lppblt9t2x15.cloudfront.net/logos/ac127822a4ed69bff3c584f14fbe8598.png Incidents | First Street https://status.firststreet.org/ en Domestic API recovered https://status.firststreet.org/ Thu, 25 Dec 2025 11:29:57 +0000 https://status.firststreet.org/#69fce93a1e486e4fd126a2a0e756b50cfebfaab1332eab55331b0b8103925fa9 Domestic API recovered Domestic API went down https://status.firststreet.org/ Thu, 25 Dec 2025 11:28:35 +0000 https://status.firststreet.org/#69fce93a1e486e4fd126a2a0e756b50cfebfaab1332eab55331b0b8103925fa9 Domestic API went down Auth Service recovered https://status.firststreet.org/ Sat, 13 Dec 2025 02:20:18 +0000 https://status.firststreet.org/#ea42682be5517e615d07c7f66824d171b0822db72f0249486053886b23045111 Auth Service recovered Auth Service went down https://status.firststreet.org/ Sat, 13 Dec 2025 02:17:15 +0000 https://status.firststreet.org/#ea42682be5517e615d07c7f66824d171b0822db72f0249486053886b23045111 Auth Service went down Enterprise Platform Maintenance https://status.firststreet.org/incident/784122 Thu, 11 Dec 2025 05:00:00 -0000 https://status.firststreet.org/incident/784122#edb911c7bdc34bfab0f197984c9ca723b8083f76a01e11da8b25ab62306cea5c Maintenance completed Enterprise Platform Maintenance https://status.firststreet.org/incident/784122 Thu, 11 Dec 2025 01:00:22 -0000 https://status.firststreet.org/incident/784122#6e51c80adfefc345e2c9920499cf6c7f1c2691b2eea197824cc9c9bf3ba745c9 The Enterprise Platform is currently undergoing maintenance. This is expected to complete by 12:00 AM ET on 12/11/2025 or sooner. First Street Domestic Enterprise Suite recovered https://status.firststreet.org/ Mon, 01 Dec 2025 12:49:56 +0000 https://status.firststreet.org/#8dae68fd912c563c65ac81b5ea33620016c8c701079b868e412639b2c18f2518 First Street Domestic Enterprise Suite recovered FirstStreet.org recovered https://status.firststreet.org/ Mon, 01 Dec 2025 12:49:56 +0000 https://status.firststreet.org/#8dae68fd912c563c65ac81b5ea33620016c8c701079b868e412639b2c18f2518 FirstStreet.org recovered First Street Domestic Enterprise Suite went down https://status.firststreet.org/ Mon, 01 Dec 2025 12:45:21 +0000 https://status.firststreet.org/#8dae68fd912c563c65ac81b5ea33620016c8c701079b868e412639b2c18f2518 First Street Domestic Enterprise Suite went down FirstStreet.org went down https://status.firststreet.org/ Mon, 01 Dec 2025 12:45:21 +0000 https://status.firststreet.org/#8dae68fd912c563c65ac81b5ea33620016c8c701079b868e412639b2c18f2518 FirstStreet.org went down Missing Peril Data https://status.firststreet.org/incident/771206 Thu, 20 Nov 2025 22:20:00 -0000 https://status.firststreet.org/incident/771206#c052ce137526d158f22fee0e88271d780b9e3bc866d0fb9c3209ad9be0beb462 Peril information has been restored for assets. Thank you for your patience. Missing Peril Data https://status.firststreet.org/incident/771206 Thu, 20 Nov 2025 22:20:00 -0000 https://status.firststreet.org/incident/771206#c052ce137526d158f22fee0e88271d780b9e3bc866d0fb9c3209ad9be0beb462 Peril information has been restored for assets. Thank you for your patience. Missing Peril Data https://status.firststreet.org/incident/771206 Thu, 20 Nov 2025 22:20:00 -0000 https://status.firststreet.org/incident/771206#c052ce137526d158f22fee0e88271d780b9e3bc866d0fb9c3209ad9be0beb462 Peril information has been restored for assets. Thank you for your patience. Missing Peril Data https://status.firststreet.org/incident/771206 Thu, 20 Nov 2025 22:00:00 -0000 https://status.firststreet.org/incident/771206#dea000c2492b823480f58bf701f8e3b4b880c792e38909c8e3fe47ff2f6b5417 We're investigating missing peril-specific information within asset-level pages on the First Street Enterprise Platform. Missing Peril Data https://status.firststreet.org/incident/771206 Thu, 20 Nov 2025 22:00:00 -0000 https://status.firststreet.org/incident/771206#dea000c2492b823480f58bf701f8e3b4b880c792e38909c8e3fe47ff2f6b5417 We're investigating missing peril-specific information within asset-level pages on the First Street Enterprise Platform. Missing Peril Data https://status.firststreet.org/incident/771206 Thu, 20 Nov 2025 22:00:00 -0000 https://status.firststreet.org/incident/771206#dea000c2492b823480f58bf701f8e3b4b880c792e38909c8e3fe47ff2f6b5417 We're investigating missing peril-specific information within asset-level pages on the First Street Enterprise Platform. Climate Risk API recovered https://status.firststreet.org/ Mon, 10 Nov 2025 23:07:02 +0000 https://status.firststreet.org/#a721a8d7d53444a7f18775150c7c2c97a591109e1dfa6970bc54eb24133825e5 Climate Risk API recovered Domestic API recovered https://status.firststreet.org/ Mon, 10 Nov 2025 23:07:02 +0000 https://status.firststreet.org/#bd4d7a8d9b52e974b4bb097c1a94fe2a13e0b664ba4a6cc84affaef941f0c36f Domestic API recovered Domestic API went down https://status.firststreet.org/ Mon, 10 Nov 2025 23:04:30 +0000 https://status.firststreet.org/#bd4d7a8d9b52e974b4bb097c1a94fe2a13e0b664ba4a6cc84affaef941f0c36f Domestic API went down Climate Risk API went down https://status.firststreet.org/ Mon, 10 Nov 2025 23:04:30 +0000 https://status.firststreet.org/#a721a8d7d53444a7f18775150c7c2c97a591109e1dfa6970bc54eb24133825e5 Climate Risk API went down FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:36:00 -0000 https://status.firststreet.org/incident/530929#2ee5a374cb646af6978c6294c1f9f745ec49200f18d00bc24297c55a80a2e242 Availability, services and performance has been restored. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:36:00 -0000 https://status.firststreet.org/incident/530929#2ee5a374cb646af6978c6294c1f9f745ec49200f18d00bc24297c55a80a2e242 Availability, services and performance has been restored. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:36:00 -0000 https://status.firststreet.org/incident/530929#2ee5a374cb646af6978c6294c1f9f745ec49200f18d00bc24297c55a80a2e242 Availability, services and performance has been restored. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:36:00 -0000 https://status.firststreet.org/incident/530929#2ee5a374cb646af6978c6294c1f9f745ec49200f18d00bc24297c55a80a2e242 Availability, services and performance has been restored. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:36:00 -0000 https://status.firststreet.org/incident/530929#2ee5a374cb646af6978c6294c1f9f745ec49200f18d00bc24297c55a80a2e242 Availability, services and performance has been restored. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:36:00 -0000 https://status.firststreet.org/incident/530929#2ee5a374cb646af6978c6294c1f9f745ec49200f18d00bc24297c55a80a2e242 Availability, services and performance has been restored. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:36:00 -0000 https://status.firststreet.org/incident/530929#2ee5a374cb646af6978c6294c1f9f745ec49200f18d00bc24297c55a80a2e242 Availability, services and performance has been restored. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:36:00 -0000 https://status.firststreet.org/incident/530929#2ee5a374cb646af6978c6294c1f9f745ec49200f18d00bc24297c55a80a2e242 Availability, services and performance has been restored. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:30:00 -0000 https://status.firststreet.org/incident/530929#8a21bc214760c40a4dfe895c623e7ecfa0cb05473b38e75961d9749b88a86d1d We have isolated the issue and have begun some rollback procedures within an internal service that may have caused the degraded performance. We'll continue to provide updates as services become healthy. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:30:00 -0000 https://status.firststreet.org/incident/530929#8a21bc214760c40a4dfe895c623e7ecfa0cb05473b38e75961d9749b88a86d1d We have isolated the issue and have begun some rollback procedures within an internal service that may have caused the degraded performance. We'll continue to provide updates as services become healthy. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:30:00 -0000 https://status.firststreet.org/incident/530929#8a21bc214760c40a4dfe895c623e7ecfa0cb05473b38e75961d9749b88a86d1d We have isolated the issue and have begun some rollback procedures within an internal service that may have caused the degraded performance. We'll continue to provide updates as services become healthy. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:30:00 -0000 https://status.firststreet.org/incident/530929#8a21bc214760c40a4dfe895c623e7ecfa0cb05473b38e75961d9749b88a86d1d We have isolated the issue and have begun some rollback procedures within an internal service that may have caused the degraded performance. We'll continue to provide updates as services become healthy. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:30:00 -0000 https://status.firststreet.org/incident/530929#8a21bc214760c40a4dfe895c623e7ecfa0cb05473b38e75961d9749b88a86d1d We have isolated the issue and have begun some rollback procedures within an internal service that may have caused the degraded performance. We'll continue to provide updates as services become healthy. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:30:00 -0000 https://status.firststreet.org/incident/530929#8a21bc214760c40a4dfe895c623e7ecfa0cb05473b38e75961d9749b88a86d1d We have isolated the issue and have begun some rollback procedures within an internal service that may have caused the degraded performance. We'll continue to provide updates as services become healthy. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:30:00 -0000 https://status.firststreet.org/incident/530929#8a21bc214760c40a4dfe895c623e7ecfa0cb05473b38e75961d9749b88a86d1d We have isolated the issue and have begun some rollback procedures within an internal service that may have caused the degraded performance. We'll continue to provide updates as services become healthy. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 18:30:00 -0000 https://status.firststreet.org/incident/530929#8a21bc214760c40a4dfe895c623e7ecfa0cb05473b38e75961d9749b88a86d1d We have isolated the issue and have begun some rollback procedures within an internal service that may have caused the degraded performance. We'll continue to provide updates as services become healthy. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 17:57:00 -0000 https://status.firststreet.org/incident/530929#dd42b4cc1737dfe1e14bd80227243e0edfcaac8e653ab51e6d9b7265ac19e992 The infrastructure team is investigating degraded performance across First Street services. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 17:57:00 -0000 https://status.firststreet.org/incident/530929#dd42b4cc1737dfe1e14bd80227243e0edfcaac8e653ab51e6d9b7265ac19e992 The infrastructure team is investigating degraded performance across First Street services. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 17:57:00 -0000 https://status.firststreet.org/incident/530929#dd42b4cc1737dfe1e14bd80227243e0edfcaac8e653ab51e6d9b7265ac19e992 The infrastructure team is investigating degraded performance across First Street services. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 17:57:00 -0000 https://status.firststreet.org/incident/530929#dd42b4cc1737dfe1e14bd80227243e0edfcaac8e653ab51e6d9b7265ac19e992 The infrastructure team is investigating degraded performance across First Street services. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 17:57:00 -0000 https://status.firststreet.org/incident/530929#dd42b4cc1737dfe1e14bd80227243e0edfcaac8e653ab51e6d9b7265ac19e992 The infrastructure team is investigating degraded performance across First Street services. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 17:57:00 -0000 https://status.firststreet.org/incident/530929#dd42b4cc1737dfe1e14bd80227243e0edfcaac8e653ab51e6d9b7265ac19e992 The infrastructure team is investigating degraded performance across First Street services. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 17:57:00 -0000 https://status.firststreet.org/incident/530929#dd42b4cc1737dfe1e14bd80227243e0edfcaac8e653ab51e6d9b7265ac19e992 The infrastructure team is investigating degraded performance across First Street services. FirstStreet.org Services Degraded https://status.firststreet.org/incident/530929 Wed, 19 Mar 2025 17:57:00 -0000 https://status.firststreet.org/incident/530929#dd42b4cc1737dfe1e14bd80227243e0edfcaac8e653ab51e6d9b7265ac19e992 The infrastructure team is investigating degraded performance across First Street services. Intermittent Sign Outs https://status.firststreet.org/incident/460278 Tue, 12 Nov 2024 20:24:00 -0000 https://status.firststreet.org/incident/460278#ef077ac68f5748e3435a5a772b9d2c6f2d1d88b69c902171131f4f796e946ee1 We've identified and resolved the issue. Intermittent Sign Outs https://status.firststreet.org/incident/460278 Tue, 12 Nov 2024 19:24:00 -0000 https://status.firststreet.org/incident/460278#5fa6d9fb21a4d1e2d9a59c4f26557698dbcbe209c7f5666aed853b3fa5c94572 Users are reporting being signed out automatically during intermittent intervals and in some cases, cannot login on the first attempt. The team is investigating. FirstStreet.org is down https://status.firststreet.org/incident/413939 Wed, 14 Aug 2024 19:50:00 -0000 https://status.firststreet.org/incident/413939#c474b41d2a93250997b89121894bb38af81c7701aa9ee090b0fb5b7ef83951bc Firststreet.org service has been restored. FirstStreet.org is down https://status.firststreet.org/incident/413939 Wed, 14 Aug 2024 19:28:00 -0000 https://status.firststreet.org/incident/413939#42ba59cd44662b5560b1907607fd650fa81da9c6bb74cce71fbe068388a229f5 The team has identified the issue and is working to restore access to firststreet.org. FirstStreet.org is down https://status.firststreet.org/incident/413939 Wed, 14 Aug 2024 19:00:46 -0000 https://status.firststreet.org/incident/413939#248e074a5af4a40d29c6f603e774ac26c39a5fedfa3288fcd82ef1ad365cf1d7 FirstStreet.org went down. Degraded performance https://status.firststreet.org/incident/410395 Tue, 06 Aug 2024 17:47:00 -0000 https://status.firststreet.org/incident/410395#e695e93896006ae7ae9c026283f593f65dc36caa441295a021f8e2d38d53bd6c Root cause identified, services and full availability have been restored. Degraded performance https://status.firststreet.org/incident/410395 Tue, 06 Aug 2024 17:47:00 -0000 https://status.firststreet.org/incident/410395#e695e93896006ae7ae9c026283f593f65dc36caa441295a021f8e2d38d53bd6c Root cause identified, services and full availability have been restored. Degraded performance https://status.firststreet.org/incident/410395 Tue, 06 Aug 2024 17:32:00 -0000 https://status.firststreet.org/incident/410395#8cfe4b8e30e3c527190993704ffd3d4e39023ecfde601b1f0805585199def8bd "Application Errors" are persisting more frequently on firststreet.org. The team is aware and is investigating to resolve the issue. Degraded performance https://status.firststreet.org/incident/410395 Tue, 06 Aug 2024 17:32:00 -0000 https://status.firststreet.org/incident/410395#8cfe4b8e30e3c527190993704ffd3d4e39023ecfde601b1f0805585199def8bd "Application Errors" are persisting more frequently on firststreet.org. The team is aware and is investigating to resolve the issue. Degraded performance https://status.firststreet.org/incident/410395 Tue, 06 Aug 2024 13:00:00 -0000 https://status.firststreet.org/incident/410395#0fb70fffd03e94161f800f43ed707c5b3d630282c514a4ba2293b95725ae8562 Escalated error rates when searching for a property. Degraded performance https://status.firststreet.org/incident/410395 Mon, 05 Aug 2024 23:00:00 -0000 https://status.firststreet.org/incident/410395#8c578f9c3fb225314d8cc98b62f068f0d77e32dcea1caf4ac09889ebb73a2479 We have identified and pushed a fix to resolve degraded performance on firststreet.org. Degraded performance https://status.firststreet.org/incident/410395 Mon, 05 Aug 2024 17:24:00 -0000 https://status.firststreet.org/incident/410395#91c729d6fe17df0ce80293383f292052a0800ad8b252c07b662e29635ebe0f6a Escalated error rates when searching for a property.